Terms of Service

1. Acceptance of Terms

Welcome to Diamate. By accessing or using our mobile application, website, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and Diamate Health Technologies ("Diamate", "we", "us", or "our").

2. Important Medical Disclaimer

• Always consult your healthcare provider before making any changes to your diabetes management regimen, including insulin dosing.
• Do not rely solely on Diamate for medical decisions. The AI suggestions are based on patterns and should be verified by you and your healthcare team.
• In case of emergency, contact emergency services immediately. Diamate is not a substitute for emergency medical care.
• CGM data accuracy depends on your connected device. Always verify readings with fingerstick tests when in doubt.
• Individual results vary. What works for others may not work for you. Always use clinical judgment.

3. Eligibility

To use Diamate, you must:

• Be at least 13 years of age (users under 18 require parental consent)
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable laws
• Provide accurate and complete registration information

4. Account Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

5. Service Description

Diamate provides the following features:

• AI Assistant: Conversational support for diabetes management questions
• Food Analysis: AI-powered nutritional estimation from food images
• Glucose Tracking: Integration with CGM devices for real-time monitoring
• Insulin Calculator: Suggested doses based on your personal settings
• Pattern Analysis: Historical insights and predictions
• Mental Wellness: Connection to licensed mental health professionals

6. User Responsibilities

When using Diamate, you agree to:

• Use the Service only for lawful purposes and in accordance with these Terms
• Provide accurate health information to receive appropriate suggestions
• Verify AI suggestions with your healthcare provider before acting on them
• Not use the Service as a substitute for professional medical advice
• Not share your account credentials with others
• Not attempt to reverse engineer, hack, or compromise the Service
• Not use the Service to harm, harass, or deceive others
• Report any errors, inaccuracies, or concerns to our support team

7. AI-Generated Content

Diamate uses artificial intelligence to provide suggestions and insights. You acknowledge that:

• AI-generated content may contain errors or inaccuracies
• Nutritional estimates from food images are approximations, not exact measurements
• Insulin suggestions should always be verified before use
• The AI learns from patterns but cannot account for all individual variables
• You are ultimately responsible for your health decisions

8. Third-Party Integrations

Diamate integrates with third-party services including:

• Dexcom Share for CGM data
• LibreLinkUp for FreeStyle Libre data
• Mental health provider platforms

These integrations are subject to the respective third parties' terms and privacy policies. We are not responsible for the availability, accuracy, or functionality of third-party services.

9. Intellectual Property

The Service, including its content, features, and functionality, is owned by Diamate and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

10. Limitation of Liability

11. Indemnification

You agree to indemnify, defend, and hold harmless Diamate and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Termination

We may terminate or suspend your account and access to the Service at any time, without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Behavior that may harm other users or the Service
• Extended periods of inactivity

You may terminate your account at any time by contacting us or using the account deletion feature in the app.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes through the app or via email. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Diamate is registered, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us:

16. Acknowledgment

By using Diamate, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that Diamate is not a medical device and that you will always consult with qualified healthcare professionals for medical advice.