Privacy Policy

1. Introduction

Welcome to Diamate. We understand that privacy is important, especially when it comes to your health data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Diamate, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal health information with the highest standards of security and transparency.

2. Information We Collect

2.1 Health Data

To provide personalized diabetes management support, we collect the following health-related information:

• Blood glucose readings from connected CGM devices (Dexcom, FreeStyle Libre)
• Insulin dosage records and timing
• Food intake and meal photographs
• Carbohydrate calculations and nutritional data
• Personal diabetes settings (ICR, ISF, target ranges)
• Historical patterns and trends

2.2 Personal Information

• Name and email address
• Account credentials
• Device information and identifiers
• Usage data and app interactions

2.3 AI Conversation Data

Conversations with our AI assistant are stored to provide personalized support and improve our services. This includes text messages, voice inputs, and any images shared during conversations.

3. How We Use Your Information

We use your information to:

• Provide personalized diabetes management recommendations
• Calculate insulin doses based on your personal settings and history
• Analyze food images and estimate nutritional content
• Generate glucose predictions and trend analysis
• Connect you with mental health professionals when requested
• Send important alerts about your glucose levels
• Improve our AI models and service quality
• Communicate with you about your account and updates

4. Data Security

We implement industry-standard security measures to protect your health data:

• End-to-end encryption for all data transmission
• AES-256 encryption for data at rest
• Secure authentication with optional biometric login
• Regular security audits and penetration testing
• HIPAA-compliant infrastructure and processes
• Strict access controls for our team members

5. Data Sharing

We do not sell your personal health information. We may share data only in the following circumstances:

• With your consent: When you explicitly authorize sharing with healthcare providers or family members
• Service providers: Trusted partners who help operate our services, bound by confidentiality agreements
• CGM integrations: Data exchange with Dexcom Share and LibreLinkUp as authorized by you
• Legal requirements: When required by law or to protect safety
• Aggregated data: Anonymous, aggregated statistics for research purposes

6. Your Rights

You have the right to:

• Access your personal data at any time
• Export your health data in standard formats
• Request correction of inaccurate information
• Delete your account and all associated data
• Opt out of non-essential communications
• Withdraw consent for data processing

7. Data Retention

We retain your health data for as long as your account is active or as needed to provide services. Historical data is kept to enable our AI to provide personalized insights based on your long-term patterns. You may request deletion of your data at any time, which will be processed within 30 days.

8. Children's Privacy

Diamate is intended for users aged 13 and older. For users under 18, we recommend parental guidance and supervision. Parents or guardians may create accounts on behalf of minors and maintain control over their data.

9. International Users

If you are accessing Diamate from outside the country where our servers are located, please be aware that your data may be transferred to, stored, and processed in different jurisdictions. We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR and other applicable regulations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Your continued use of Diamate after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: